
Why Culture Is Critical to Organizational Growth
Last Updated
May 2, 2025

by Pietro Zancuoghi
COO, Scale Labs
Company culture is more than just a buzzword, it's a key driver of growth, talent attraction, and long-term success. Building a strong organizational culture from the beginning can mean the difference between scaling effectively or struggling with misalignment, high turnover, and burnout.
In this article, we’ll explore why culture matters so much in early-stage companies, what makes a culture truly strong, and how companies can cultivate one that supports rapid, sustainable growth.
What Is Company Culture?
Company culture refers to the shared values, beliefs, behaviors, and goals that shape how people work together. In smaller companies, this culture forms quickly, often based on the founders’ personalities and early team dynamics.
But culture is not just about free coffee or a casual dress code. According to Built In, real culture is about purpose, trust, and how people treat each other. It influences how decisions are made, how feedback is handled, and how problems are solved.
Why Culture Is a Growth Multiplier
1. Culture Drives Alignment and Speed
When everyone shares the same values and understands the company’s mission, it’s easier to move fast and make decisions without unnecessary friction. Culture acts as an internal compass.
2. Culture Attracts and Retains Talent
According to AWS, 85% of startup leaders believe that strong culture helps attract top talent and investment. People want to work for companies that reflect their values and treat them well.
3. Culture Is a Competitive Advantage
Insight Partners reports that startups with strong, adaptable cultures grow revenue nearly 50% faster. Culture isn’t just about keeping employees happy - it directly impacts business performance.
The Risks of Ignoring Culture
Burnout: Smaller companies often celebrate hustle, but long hours without balance lead to burnout.
Misalignment: Without shared values, teams pull in different directions.
High Turnover: Poor culture is one of the top reasons employees leave.
Employee Turnover Value: Hiring someone who doesn't align with the company culture leads to costly turnover, reduced team morale, and lost time in onboarding and training.
REMEMBER: Culture is happening, whether you shape it or not. If you don't define it, it will define itself.
How to Build a Strong Culture in Your Company
1. Define Core Values Early
Don’t wait until you’re scaling. Define the values that guide your hiring, communication, and decision-making from the start.
2. Lead by Example
Founders and managers set the tone. Live the values, communicate them clearly, and reward behaviors that reflect them.
3. Invest in Team Rituals
Regular team-building activities, offsites, and informal meetups help strengthen connections. These don’t have to be fancy, just consistent and meaningful.
4. Foster Psychological Safety
Encourage open feedback, support failure as learning, and ensure all voices are heard. A safe team is a high-performing team.
5. Evolve Culture as You Grow
Culture isn’t static. Review and refresh your values and rituals as the company grows and diversifies.
Company culture plays a big role in how a company grows and stays strong. When people feel connected to shared values and work well together, everything runs more smoothly, from decisions to teamwork to results.
If your company is reaching a milestone or planning a team get-together, it's a great time to reflect on how your culture is doing and how to keep it healthy as you grow.
FAQs About Company Culture
What is startup company culture?
Startup culture is the set of values, behaviors, and practices that define how a small, growing team works together. It’s usually informal, fast-paced, and mission-driven.
Why is culture important in a startup?
Culture shapes how people collaborate, solve problems, and make decisions. A strong culture improves performance, morale, and retention.
How can startups improve their culture?
Startups can improve culture by defining clear values, encouraging open communication, celebrating small wins, and prioritizing team well-being.
What are signs of a toxic culture?
Lack of trust, poor communication, high turnover, and burnout are common indicators of a toxic work culture.
Can a startup change its culture?
Yes. With intentional leadership and team involvement, culture can evolve and improve, even if it started off poorly.
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